★ Award-Winning Service

You break it,
we fix it.

Expert repair services for all your devices. We offer doorstep and in-store service – no need to leave home or work. From smartphones to laptops, we bring technology back to life.

5-Star Rated
90-Day Warranty
Same-Day Service
We Come To You
Deconstructed Phone Layer View
3 Technicians Active
Current Wait: <15 Mins
Trusted by 5,000+ Locals
Our Expertise

What Can We Fix For You?

From the latest flagship devices to trusted classics – we have the skills and parts to repair them all.

iPhone

iPhone

Screen, battery, and more

screenfrom £25
batteryfrom £20
portfrom £25
Samsung

Samsung

Galaxy repairs specialist

screenfrom £45
back glassfrom £25
portfrom £35
Google Pixel

Google Pixel

Pixel perfect fixes

screenfrom £99
batteryfrom £45
portfrom £35
iPad & Tablets

iPad & Tablets

All tablet brands

screenfrom £45
batteryfrom £55
portfrom £35
Laptops

Laptops

MacBook, Dell, HP & more

screenfrom £149
batteryfrom £79
keyboardfrom £89
Consoles

Consoles

PS5, Xbox, Switch repairs

hdmi portfrom £59
disc drivefrom £69
controllerfrom £39

Don't see your device? We probably fix that too!

Contact Us
The Transformation

See the Difference

Drag the slider to see how we transform damaged devices back to their former glory.

30 minutes

30

Minutes Avg

90 days warranty

90

Days Warranty

100% satisfaction

100%

Satisfaction

Before repair - damaged phone
BEFORE
After repair - like new
AFTER
Drag to compare

← Drag to compare →

12

More Than Just Parts.

12 Years of Micro-Soldering Mastery.

While others swap screens, we revive logic boards. Our technicians are factory-trained craftsmen who treat your device with surgical precision.

Factory-trained technicians
Board-level micro-soldering
Premium quality parts only

Personal Guarantee

— The Case Up Team
Expert technician performing micro-soldering repair

15,000+

Devices Revived

98.5%

Success Rate

12 Years
Simple Process

How It Works

Getting your device fixed has never been easier. We come to you or you visit us – three simple steps to a working device.

01

Book or Drop In

Walk into our store or book a doorstep visit. We come to your home or work – no need to disrupt your day.

02

We Repair

Our certified technicians fix your device. Average repair time is just 30 minutes.

03

Pay on Collection

Only pay when you're happy. We offer a 90-day warranty on all repairs.

No Fix, No Fee Guarantee

If we can't repair it, you don't pay a penny. It's that simple.

Visit Us

Drop In, Say Hello

Walk in with your broken device or book a doorstep visit. No need to leave home or work – we come to you.

Case Up Mobile

39 Commercial St
Newport NP20 1HP

Mon - Sat09:00 - 18:00
Sunday11:00 - 16:00

39 Commercial St, Newport

4.7
Excellent
Google Reviews
See all 300+ reviews
Tryone JohnsonVerified
1 week ago

I recently visited this phone repair shop to sell my old iPhone 13 with a broken screen, and I had an amazing experience! The service was top-notch, and the technician was incredibly knowledgeable and friendly. He answered all my questions with ease and made the entire process comfortable and straightforward. Overall, it was a 10/10 experience. Highly recommend!

Noel YassimVerified
1 week ago

I bought a phone and I'm genuinely impressed. You can 100% rely on their product quality and the support they provide, it's excellent and very responsive. They also have a wide variety of phone cover options to choose from, which makes it easy to find something that suits your style. Highly recommended!

Naimur RahmanVerified
2 weeks ago

Brought this phone few days ago and Im very satisfied with their service.

Imad HVerified
2 weeks ago

Had my phone fixed here and they did a great job. Fast service, good prices and really friendly staff. Would definitely recommend.

Rajesh YadavVerified
3 weeks ago

Great service at Cash Up Mobile Newport. Staff were friendly, quick, and really helpful. Prices were fair and everything was explained clearly. Would definitely recommend.

Solomon AdeosunVerified
3 weeks ago

Very friendly and 10/10 customer service. Diagnosed and fixed my phone in 30min for a good price. Would highly recommend.

Michael LewisVerified
1 month ago

The boy here at Case Up always looks after my devices, is very polite and always does at great job no matter what I need help with.

Kamil UddinVerified
1 month ago

Recently went to caseup and the staff were lovely, they explained everything nicely and helped me through the procedure, they have new and refurbished phones but overall a good service, I'll definitely be back for my next phone as they do not disappoint.

Tryone JohnsonVerified
1 week ago

I recently visited this phone repair shop to sell my old iPhone 13 with a broken screen, and I had an amazing experience! The service was top-notch, and the technician was incredibly knowledgeable and friendly. He answered all my questions with ease and made the entire process comfortable and straightforward. Overall, it was a 10/10 experience. Highly recommend!

Noel YassimVerified
1 week ago

I bought a phone and I'm genuinely impressed. You can 100% rely on their product quality and the support they provide, it's excellent and very responsive. They also have a wide variety of phone cover options to choose from, which makes it easy to find something that suits your style. Highly recommended!

Naimur RahmanVerified
2 weeks ago

Brought this phone few days ago and Im very satisfied with their service.

Imad HVerified
2 weeks ago

Had my phone fixed here and they did a great job. Fast service, good prices and really friendly staff. Would definitely recommend.

Rajesh YadavVerified
3 weeks ago

Great service at Cash Up Mobile Newport. Staff were friendly, quick, and really helpful. Prices were fair and everything was explained clearly. Would definitely recommend.

Solomon AdeosunVerified
3 weeks ago

Very friendly and 10/10 customer service. Diagnosed and fixed my phone in 30min for a good price. Would highly recommend.

Michael LewisVerified
1 month ago

The boy here at Case Up always looks after my devices, is very polite and always does at great job no matter what I need help with.

Kamil UddinVerified
1 month ago

Recently went to caseup and the staff were lovely, they explained everything nicely and helped me through the procedure, they have new and refurbished phones but overall a good service, I'll definitely be back for my next phone as they do not disappoint.

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